Support Organisations

Air Products

Air Products Healthcare provides a scalable, fully managed telehealth service without the need for capital expenditure. We have extensive experience of providing in home clinical services to patients with long-term-conditions. Since 2006 we have successfully provided this support to over 200,000 patients and their families.
Our comprehensive Telehealth service helps patients to avoid hospitalisation and reduces anxiety. It sets them free to enjoy time with the things – and the people – they love.
No capital outlay. You only pay for what you need. You have easy, immediate access to patient history and vital signs; and receive qualified clinical alerts for early identification of an acute event. And, with access to the latest technologies, you can secure the service and equipment that best suits your needs and those of your patient.
To find out more call 0845 602 0776 or visit www.airproducts.co.uk/telehealth

Alertacall

Alertacall is the leading provider of Safety Confirmation - an elegant process that positively confirms the safety of people who live on their own once or twice a day whilst preserving their freedom and giving them absolute control over the level of contact they require on any given day. Alertacall systems are used by some of the most progressive housing providers in the UK to keep residents safe, provide residents with contact exactly when they want it and to enable support staff to focus their time on residents who require it the most on any given day. Residents also have access to medication, appointment and event reminders to enable housing providers to encourage independent living and to increase awareness and participation in community activities.

For more information go to www.alertacall.com
Telephone: 0808 156 5777

Appello

Appello is a new unique nurse-led, home-based monitoring, advice and support service that integrates telecare and telehealth and provides high-volume tracking and monitoring via a subscription model. The service is targeted at monitoring Long Term Conditions including diabetes, asthma, heart disease, hypertension and COPD. It fills an important gap in the market.

Appello will be provided through an alliance of four leading and established companies in their own markets, meaning customers benefit from dealing with only one organisation but have the knowledge they are in trusted hands.

The service provides one-to-one personalised advice and guidance over the telephone from qualified nurse advisors, along with access to self-management tools for individuals via a web-based personalised assistive care record portal. Customers include Local Authorities, Residential Care, Housing Associations, PCTs, GP Consortia, Patient Associations and Retail Organisations.

For more information visit: www.appello.co.uk

Bosch

Bosch Telehealth Plus uses innovative technology to provide individualised medical care and advice to chronically ill patients. By connecting healthcare professionals to their patients, the system helps care providers identify the health needs of the patient at home to successfully control the treatment.

Bosch Telehealth Plus is more than purely the transmission of vital sign parameters, but gives caregivers insights into patient health and motivates patients to assume greater self management and personal responsibility of their condition.

Contact gerry.allmark@uk.bosch.com for more details.
Website: www.bosch-telehealth.com

buddi

buddi is ideal for promoting safer walking for people with dementia. buddi is the world's smallest assisted GPS tracker locating people instantly and accurately - online, by phone or by text. Our 24/7 customer care and emergency support (365 days a year) ensures that assistance is always available for both carer and wearer. When a buddi is worn their movements can be monitored by their carers for safety purposes, allowing them the independence to remain in their own home for longer and giving carers peace of mind.

buddi features include person-down, historic tracking, boundary and emergency alert buttons. buddi is very simple to use, lightweight and easy to wear. buddi is also used by many organisations wishing to protect their lone workers.

For any more information please go to www.buddi.co.uk.

CareConnectMe

It’s all about people!

We provide a discreet and non-intrusive safety/reminder call and notification service delivered via set or custom audio prompts at times of your choosing to a person’s landline or mobile phone.

Our core aim is to provide people with simple solutions that enable them to maintain their dignity and
independence as well as providing them and their care contacts with peace of mind.
Our services start from only £1/week (+vat.

CareConnectMe Benefits
- No Installation of equipment needed
- No additional set up costs or maintenance charges
- Our services work with existing landlines & mobiles
- No long term contract required
- Instant activation
- Our services start from only £1/week (+vat).

Using CareConnectMe calls to reduce low level home care checks by only 1 hour a day can save each person upwards of £6000 a year based on average rates.
This equates to upwards of £6,000,000 worth of savings per 1000 service users.

CareConnectMe is reliable, secure and easy to use.
Perfect for the home and beyond.

Please visit www.careconnectme.com
and
www.facebook.com/careconnectme

CarelineUK

CarelineUK offers a comprehensive range of around the clock emergency/call response services for organisations and individuals, including telecare, out of hours and lone worker monitoring. We are one of the UK's leading providers of social emergency alarm monitoring.

Our experience and knowledge within the industry has enabled CarelineUK to develop a much respected recruitment programme whereby we source new applicants from care and customer service related industries and run recruitment assessment centres that test a wide number of aptitudes and soft skills. This ensures we select the right team first time, which has been proven through our low employee turnover rates and high customer satisfaction levels.

www.carelineuk.com.

Chubb

Chubb Community Care is one of the UK's leading manufacturers, suppliers and installers of innovative products and services designed to empower the individual, promote independence and enhance quality of life for older, vulnerable and disabled people.

We are a member of the TSA and an approved supplier through the NHS PASA Framework Agreement for telecare and telehealth solutions. Our goal is to provide solutions which are tailored to meet the needs of our clients and their customers. Chubb Community Care strives to deliver innovative and industry-leading products and services, we measure our conduct against the highest ethical standards worldwide and can draw on over 60 years of experience to design products to meet the needs of installers, carers, responders and users.

For any more information please go to www.chubbcommunitycare.co.uk.

Cirrus

Cirrus is continually investing and growing its capabilities and breadth of services to cater for the evolving demands of stand-alone and integrated systems in the telecare, life safety and security industry.

As an independent system integrator, Cirrus continues to provide high quality service and support for hundreds of customers, ranging from housing associations, local authorities, property management companies, charities and extra care customers. Cirrus provides solutions that save time, money and protect lives, from warden call, telecare, access control, CCTV, communications and fire detection to fully integrated solutions. We are also able to fully maintain and service systems across their life-cycle.

Increasingly, Cirrus are being sought to design, integrate, install and maintain multiple systems ranging across our security, safety and communication disciplines for 'new build projects', especially in the extra care market.

www.cirruscom.co.uk.

Easylink UK

Medpage Limited T/A Easylink UK, established 1984, are a BSI accredited company to ISO 13485:2003 for the manufacture of medical devices. We also hold ISO 9001:2008. Easylink supply products and services to the NHS, Local Authorities, and major retail outlets and undertake custom design and manufacturing for other companies.
Medpage Limited supply a wide range of medical/care aid products including epileptic seizure alarms, hypoglycaemia alarms, dementia care products, emergency help call systems and falls prevention equipment, including; fall detectors, bed and chair exit alarms, pressure mat alarms, door and window alarms.
Easylink also distribute a comprehensive range of radio paging systems, wireless CCTV, door entry, security auto diallers and GSM diallers. Our trained service personnel are able to offer expert advice and solutions for numerous wireless alarm and information transfer technology applications. Visit our healthcare professional site www.easylinkuk.com, or www.memrabel.com, our dementia care product site.

Eldercare

Eldercare is one of the country’s longest established providers of community alarm and Telecare services. Based in Rossendale, Lancashire, our ethos is focused on delivering alarm monitoring, mobile response and Telecare support to a wide range of clients, tailored to their individual needs. Local authorities, housing associations and private clients and charities all benefit from the services we provide, either own-branded or through Eldercare’s KompanyonTM range.
Fully approved to all relevant industry standards, Eldercare is completely 'equipment impartial' and seeks to make the best of every available solution to meet the client user’s needs. We also assist clients with their Telecare development where appropriate.
For more information please go to www.eldercare.co.uk or www.kompanyon.co.uk or contact us on 0808 1002435.

Everon

Everon offer Vega GPS watches and Everon Care warden call systems. Vega is the only GPS/GSM safer walking device on the market that was purpose built to meet the needs of those with cognitive disorders. It features lockable straps, wireless charging, flexible safe zones and a waterproof speakerphone. Other versions are suitable for domestic violence and lone worker.

Everon Care is the wireless solution for care homes and sheltered housing. Everon adapt's to the needs of the individual as new sensors and alarm buttons are added by a simple "press an play" function. All systems are fully monitored and alarm if a device is missing or moving when or where it should not be. Everon can be monitored remotely or locally.

For further information contact: phil.bridges@everon.net
www.everon.fi

Icom Telesupport

Icom Telesupport Supply a full range of next generation Telecare meeting all relevant BS and BT next generation standards. Our products are designed to offer the upmost in reliability and ease of use with the entire range using high quality wireless technology.

From sensors that monitor falls, flood, fire, smoke/gas through to providing a completely integrated solution to manage medical conditions such as COPD, Enuresis, sleep apnoea and diabetes (to name a few). Every customers requirements are different and we offer a full end to end service including Pre Sales Advice, Supply only, supply and fit, and tailored maintenance programs. In addition we offer a full range of rental, lease and finance options.

We offer customers complimentary services we have developed with respected independent consultants including independent accredited service user assessments, tailored training programs and managed fleet renewal programs.

Our customers include NHS PCT’s, Acute hospitals and Mental Health Trusts. Local and County Councils, Housing associations and care society’s. We are ISO 9001 accredited suppler member of the TSA and a Government Procurement Service accredited suppler.

For more information please email: enquiries@telesupport.org.uk
or go to www.telesupport.org.uk
or contact Kevin Godfrey Group Sales Director 01622 767603

Independent Living Technologies

Independent Living Technologies was formed through the collaboration of two companies who have more than 40 years combined experience of providing expert home care in the community, in and around the Buckinghamshire/Berkshire area. We are privately owned and operate a highly personalised and family-focused approach to client care.

Our wide-ranging telecare service is designed to support our clients’ safety, independence and well-being in their own home through preventative and tailor-made care measures, and is a trustworthy and failsafe way of ensuring that they get exactly the type of help they need at the simple touch of a button.

Our services include:
• 24/7 Support Line accessed via a discreet Personal Pendant
• Bogus Caller alarm
• Monitored Smoke Detector
• Fall Detector
• Key Safe
• Medication Management Dispensers

For full information on all our products and services, visit our website at www.ilt247.com

Jontek

Jontek specialise in providing advanced, reliable and flexible Telecare/Telehealth Monitoring Centres which are widely used across the UK by over 60 Local Authorities, Housing Associations and Charities.

Answer-Link 3G is our latest system, and is fully capable of monitoring the latest generation of advanced Telecare and Telehealth equipment as well as older legacy Community Alarm and Social Alarm systems.

So why consider Jontek for the future,
1. We have an excellent reputation for providing flexible and reliable systems backed up by a first class customer services team.

2. Jontek provide annual software upgrades to all our customers as part of our ongoing support and maintenance service. This ensures our system develops in line with the evolving market, protecting your investment for the future.

For more information go to:http://www.jontek.com/care/products/answerlink-3g/overview/

Just Checking

The Just Checking activity monitoring system provides a very different and more objective view of how a person with dementia is managing at home. In the majority of cases it increases the opportunities for a person to remain in their own home where familiar surroundings help them to function, and to postpone residential care.

The portable monitoring kit is easy to install, with activity charts accessed on-line. Half of all social services councils, including 13 London boroughs, are using Just Checking for assessment and care planning, ensuring care is targeted and effective. Health trusts are using it in community mental health teams, intermediate care and hospital discharge.

For any more information please go to www.justchecking.co.uk.

Mindme

Launched on 10th May and featured live on BBC lunchtime TV news and then the 6.30 evening news Mindme Locate has been specially created for people who suffer from dementia. Measuring 48mm x 36mm x 15mm it is probably the smallest locating device available.

Carers of people with dementia can go on line to see the location of the dementia wearer and the information will generally be no more than four minutes old. If it’s not convenient to go onto the web or it’s an emergency then the Carer can call the 24/7 Response Centre and an Operator will give the carer the location and give them further assistance if it’s required.

Mindme Alarm is an established product used by County and District Councils, charities, schools, industry, the Police and individuals. It can even be used as a telephone since the user can make up to three mobile phone calls or receive a call from anyone.

For more information go to:
www.mindme.co.uk.

Pivotell

Pivotell Ltd offer a range of medication dispensing systems and memory aids to assist those with medication compliance and memory difficulties to remain living independently at home.

In addition to the Pivotell dispensers and Minifone, Pivotell are adding the Pivotell Pager (powered by Bellman & Symfon) which will alert Bellman Visit 868 System vibrating, sound and flashing light receivers, used by many with sensory impairment. Pivotell are also adding the new Pivotell Prompt, a welfare check and prompting service and the Timecap Pill Bottle which has multiple daily alarms and shows the user the time medication was last taken to their list of products.

For more information or go to the website: www.pivotell.co.uk

Possum

With 50 years of experience of developing and delivering Electronic Assistive Technology products and services, Possum provide practical solutions which enhance the independence and quality of life for a variety of elderly, vulnerable and disabled clients.

Possum now provide a full Telecare portfolio including many sensors and products that are not available elsewhere in the UK and would help provide true personalization for service users.

For more info on these products, to sign up to our newsletter or to arrange a FREE training session on these products please visit:

www.possum.co.uk/products-and-services

All Possum products are accredited to the relevant industry quality standards and in 2009 we received a ‘Queen’s Award for Innovation’.

Red Alert Telecare & Telehealth

Whether you need help with Installation, Assessment, Administration or Monitoring, Red Alert can help! Established in 1993, Red Alert has the knowledge, expertise and resources to provide a fully managed, integrated solution from assessment to monitoring. The key areas we provide support in are:
- Assessments
- Administration/Back office support
- Installation and maintenance of Telecare/Telehealth equipment
- Collection / sanitising and recycling
- Stock storage and asset tracking
- Monitoring

Our in-depth knowledge enables us to ensure that the appropriate equipment is installed to optimum effect. Carers and family members are fully trained and supported by our sensitive and caring staff with the result that more people can live happily, confidently and securely at home.

Why not let our expertise help you to provide a better service for the people in your care.
For more information email: info@redalertuk.com

www.redalerttelecare.com

Safety Systems Distribution

STT Condigi - is one of the leading Scandinavian manufacturers distributing elderly care solutions for care homes (nurse call) and Independent Living (Telecare). With more than 30 years of experience STT has developed a strong competitive position in most european markets. The new carephones are Careline Anna and Careline GSM. The IP model is still yet to come. Thanks to a good market understanding STT offers adapted solutions aiming to increase personal safety and daily life.

Emfit - is a world leading manufacturer of non contact vital signs and movement sensors. Our main focus is care applications. With several years experience in fall and wandering alarms and tonic clonic seizure alarms for both home and hospital care we are constantly evolving.

Safety Systems
We are the UK distributor for both STT Condigi and Emfit.

For more information please go to:
www.safetysystemsdistribution.co.uk

SEHAL

SEHAL works with health and social care providers to help them deliver assistive technology services, including telehealth, telecare, monitoring and response, to their communities. Our unique approach integrates information from both health and social care, supporting the deployment and monitoring of assistive technology equipment from all major providers.

Our experienced team works with providers to develop the most successful model for their needs, providing either support for a specific process or a full end to end solution. Because our monitoring centres are open protocol, our clients can take full advantage of the various solutions offered by all assistive technology manufacturers. Information from both health and social services equipment can be viewed at the same time, providing you and your service users with unrivalled choice and an integrated, holistic response.

For more information, please visit: www.sehassistedliving.co.uk

SeNd Technology Ltd

SeNd Technology Ltd was established in 2002. The company specializes in technology that enables machinery to communicate with humans via text message so that when alarm conditions arise, equipment owners receive instant notifications to their mobile phones.

They have recently diversified into domestic markets including the Care Industry with their first invention designed to monitor the vulnerable in their homes. The SeNCit’s primary function is to monitor falls or incapacitation by looking for lack of movement and is unique in that it requires no input from the individual to raise any alarms - this happens automatically. The compact all-in-one unit also includes temperature, wander, security, power cut monitoring and an ‘All’s OK’ regular message for peace of mind. Text alerts are sent directly to carers and so running costs kept very low at price of a text message per alert.

For more information, please visit www.sen-cit.co.uk

Supra UK

Supra UK is the leading provider of key management solutions for the home healthcare market. Established in 1995, Supra has supplied over 1.7 million GE KeySafeTM products into the UK and Europe and offers a National Installation service.

The GE KeySafe provides immediate access for trusted services and authorised visitors. It works hand in hand with Telecare providers to allow immediate access for the Emergency Services and opens the ‘Golden Hour’ to save time and save lives.

Supra are delighted to have recently launched the new C500 KeySafe, which is the UK’s first key safe to achieve a security rating and Police approval, through the Secured by Design initiative.

C500 KeySafe – The UK’s first Police approved key safe.

Contact tel: 01905 770333
www.keysafe.co.uk
sales@keysafe.co.uk

Tallon Monitoring

Tallon specialise in the design, implementation and provision of telecare products, electronic monitoring and timesheet replacement systems and services.

We have built up an in-depth knowledge and experience of working with Councils, large/small providers and members of the public. We provide technical and commercial support from the initial design specification stage through to implementation; roll out to maturity and continuous use.

We offer a range of data capture and reporting systems for telecare monitoring and time and attendance, each with specific characteristics tailored to customer’s requirements. As part of our ongoing development we are expanding our range of sensors, devices and management software. For both stand alone and web enabled alarm monitoring and trend analysis for the end user, specifically informal carers and relatives of those receiving care.
For more information, please go to www.tallonmonitoring.com

Telehealth Solutions

Telehealth Solutions Ltd supplies an integrated range of equipment and services aimed at improving patient outcomes and reducing the cost of delivering care. Their philosophy is to use existing best-of-breed clinical devices and concentrate on providing services to patient and provider, enabling quick adaption to changing market/clinical requirements.

Telehealth Solutions' three main product lines are mutually supportive:
HomePods - tablet devices with touch-screen technology communicating to a secure data server, these award-winning, flexible and user-friendly devices enable patients with chronic conditions to self-monitor from a variety of settings.
SurgeryPods - in GP and hospital waiting rooms, these devices encourage patient self-service, uploading Read coded vital signs and questionnaire data into the local practice management/HIS.
CardioPods - these are operated by a nurse/health trainer and used to calculate cardiovascular risk and then encourage behavioural change for NHS Health Checks.

For more information go to: www.thsl.com

Tunstall Healthcare

Tunstall Healthcare provides telehealthcare technolgy and services in health, housing and social care markets around the world.

Tunstall's telehealthcare solutions can range from sensors to monitor risks such as fire, smoke and intruders to more comprehensive packages that help manage long-term health conditions such as dementia and chronic diseases both in individual homes and extra care settings. Working with our partners in local authorities and PCTs, telehealthcare has been proven to prevent unplanned hospital admissions and delay the move into long-term residential care by providing support 24 hours a day, 365 days a year.

For more information please email: marketing@tunstall.co.uk
or go to www.tunstallhealth.com.

Turun UK Ltd

Turun UK Ltd offers an affordable and easy to use falls prevention system designed to alert the caregiver when a fall risk individual leaves a bed or chair.
The system can be used in a hospital, nursing home, private residence or anywhere that a caregiver is concerned that someone in their care may be at risk of falling when they leave the bed or chair.
The bed and chair alarm system is not a substitute for caregiver vigilance but can be an affordable and effective tool to help keep fall risk individuals safer. The system can be set up in a few minutes and is designed for ease of use.
For any more information please go to www.turun.co.uk.

Tynetec

Tynetec, established in 1979, is a UK based company with extensive experience in the design and manufacture of Warden Call Systems, Telecare & Telehealth equipment and Access Control Systems.
Tynetec's Advent xt is now firmly established as the market leader in hard-wired warden call systems. With fully integrated Telecare & Telehealth, data can be accessed remotely using a standard internet connection. Additional options include combined door entry for cost effective installation. Tynetec's SayPhone v2 and SayPhone 21 at-home alarm units also offer full telecare compatibility for either responsive or preventative telecare applications.
Tynetec's Altera Care Software allows authorised personnel direct access to Telecare & Telehealth data from any Advent xt or SayPhone 21 system. Tynetec's Altec Response is a fully featured alarm unit and is essential for all local care environments.
Tynetec's well established range of Entel access control products offer high quality, DDA compliance and incorporate Tynetec's trusted technology.
For any more information please go to www.Tynetec.co.uk.