Support Organisations

Air Products

Air Products Healthcare provides a scalable, fully managed telehealth service without the need for capital expenditure. We have extensive experience of providing in home clinical services to patients with long-term-conditions. Since 2006 we have successfully provided this support to over 200,000 patients and their families.
Our comprehensive Telehealth service helps patients to avoid hospitalisation and reduces anxiety. It sets them free to enjoy time with the things – and the people – they love.
No capital outlay. You only pay for what you need. You have easy, immediate access to patient history and vital signs; and receive qualified clinical alerts for early identification of an acute event. And, with access to the latest technologies, you can secure the service and equipment that best suits your needs and those of your patient.
To find out more call 0845 602 0776 or visit www.airproducts.co.uk/telehealth

Appello

Appello is a new unique nurse-led, home-based monitoring, advice and support service that integrates telecare and telehealth and provides high-volume tracking and monitoring via a subscription model. The service is targeted at monitoring Long Term Conditions including diabetes, asthma, heart disease, hypertension and COPD. It fills an important gap in the market.

Appello will be provided through an alliance of four leading and established companies in their own markets, meaning customers benefit from dealing with only one organisation but have the knowledge they are in trusted hands.

The service provides one-to-one personalised advice and guidance over the telephone from qualified nurse advisors, along with access to self-management tools for individuals via a web-based personalised assistive care record portal. Customers include Local Authorities, Residential Care, Housing Associations, PCTs, GP Consortia, Patient Associations and Retail Organisations.

For more information visit: www.appello.co.uk

buddi

buddi is ideal for promoting safer walking for people with dementia. buddi is the world's smallest assisted GPS tracker locating people instantly and accurately - online, by phone or by text. Our 24/7 customer care and emergency support (365 days a year) ensures that assistance is always available for both carer and wearer. When a buddi is worn their movements can be monitored by their carers for safety purposes, allowing them the independence to remain in their own home for longer and giving carers peace of mind.

buddi features include person-down, historic tracking, boundary and emergency alert buttons. buddi is very simple to use, lightweight and easy to wear. buddi is also used by many organisations wishing to protect their lone workers.

For any more information please go to www.buddi.co.uk.

CarelineUK

CarelineUK offers a comprehensive range of around the clock emergency/call response services for organisations and individuals, including telecare, out of hours and lone worker monitoring. We are one of the UK's leading providers of social emergency alarm monitoring.

Our experience and knowledge within the industry has enabled CarelineUK to develop a much respected recruitment programme whereby we source new applicants from care and customer service related industries and run recruitment assessment centres that test a wide number of aptitudes and soft skills. This ensures we select the right team first time, which has been proven through our low employee turnover rates and high customer satisfaction levels.

www.carelineuk.com.

The Carephone

Our aim is to manufacture unique and high quality products for the Telecare and Mobile Health market. The Carephone team have been in the mobile phone industry for 20 years and have been working on Carephone development for the last 5 years. We looked at what current offerings were in the telecare, mCare and mHealth market and then realised that there were some significant gaps and failings in existing products, this then spurred us on to introduce some new technology into the market and change the face of telecare for the better.

We are new and understand there is a wealth of experience in LTC, so our doors are open to new ideas and we are always looking for new partner’s to work with.

Tel: 0800 849 9254
www.thecarephone.com
Twitter: @thecarephone

CareTech

CareTech have been developing innovative Telecare for over thirty years and have established a UK based sales operation to provide local presence and support for our growing customer base.

We offer a range of Carephones to enable an emergency alarm to be installed in different scenarios.

• A battery operated Carephone enables an alarm to be installed where no mains power is available
• Mains Powered Carephone
• Digital Carephone - CareIP® designed to work via broadband and IP offering instant and free calls.
• GSM enabled version of our CareIP® can operate with or without a broadband connection. This provides a future-proof solution for those potential clients who no longer have a fixed telephone connection.

We also offer a range of telecare devices which includes a compact, extremely reliable and user friendly fall sensor.

For further information please contact Sarah Reeves by email sarah.reeves@caretech.se
or telephone 0771 9756433

www.caretech.se/en-home.html

Chubb

Chubb Community Care is one of the UK's leading manufacturers, suppliers and installers of innovative products and services designed to empower the individual, promote independence and enhance quality of life for older, vulnerable and disabled people.

We are a member of the TSA and an approved supplier through the NHS PASA Framework Agreement for telecare and telehealth solutions. Our goal is to provide solutions which are tailored to meet the needs of our clients and their customers. Chubb Community Care strives to deliver innovative and industry-leading products and services, we measure our conduct against the highest ethical standards worldwide and can draw on over 60 years of experience to design products to meet the needs of installers, carers, responders and users.

For any more information please go to www.chubbcommunitycare.co.uk.

Cirrus

Cirrus is continually investing and growing its capabilities and breadth of services to cater for the evolving demands of stand-alone and integrated systems in the telecare, life safety and security industry.

As an independent system integrator, Cirrus continues to provide high quality service and support for hundreds of customers, ranging from housing associations, local authorities, property management companies, charities and extra care customers. Cirrus provides solutions that save time, money and protect lives, from warden call, telecare, access control, CCTV, communications and fire detection to fully integrated solutions. We are also able to fully maintain and service systems across their life-cycle.

Increasingly, Cirrus are being sought to design, integrate, install and maintain multiple systems ranging across our security, safety and communication disciplines for 'new build projects', especially in the extra care market.

www.cirruscom.co.uk.

Easylink UK

Medpage Limited T/A Easylink UK, established 1984, are a BSI accredited company to ISO 13485:2003 for the manufacture of medical devices. We also hold ISO 9001:2008. Easylink supply products and services to the NHS, Local Authorities, and major retail outlets and undertake custom design and manufacturing for other companies.
Medpage Limited supply a wide range of medical/care aid products including epileptic seizure alarms, hypoglycaemia alarms, dementia care products, emergency help call systems and falls prevention equipment, including; fall detectors, bed and chair exit alarms, pressure mat alarms, door and window alarms.
Easylink also distribute a comprehensive range of radio paging systems, wireless CCTV, door entry, security auto diallers and GSM diallers. Our trained service personnel are able to offer expert advice and solutions for numerous wireless alarm and information transfer technology applications. Visit our healthcare professional site www.easylinkuk.com, or www.memrabel.com, our dementia care product site.

Eldercare

Eldercare is one of the country’s longest established providers of community alarm and Telecare services. Based in Rossendale, Lancashire, our ethos is focused on delivering alarm monitoring, mobile response and Telecare support to a wide range of clients, tailored to their individual needs. Local authorities, housing associations and private clients and charities all benefit from the services we provide, either own-branded or through Eldercare’s KompanyonTM range.
Fully approved to all relevant industry standards, Eldercare is completely 'equipment impartial' and seeks to make the best of every available solution to meet the client user’s needs. We also assist clients with their Telecare development where appropriate.
For more information please go to www.eldercare.co.uk or www.kompanyon.co.uk or contact us on 0808 1002435.

Icom Telesupport

Icom Telesupport Supply a full range of next generation Telecare meeting all relevant BS and BT next generation standards. Our products are designed to offer the upmost in reliability and ease of use with the entire range using high quality wireless technology.

From sensors that monitor falls, flood, fire, smoke/gas through to providing a completely integrated solution to manage medical conditions such as COPD, Enuresis, sleep apnoea and diabetes (to name a few). Every customers requirements are different and we offer a full end to end service including Pre Sales Advice, Supply only, supply and fit, and tailored maintenance programs. In addition we offer a full range of rental, lease and finance options.

We offer customers complimentary services we have developed with respected independent consultants including independent accredited service user assessments, tailored training programs and managed fleet renewal programs.

Our customers include NHS PCT’s, Acute hospitals and Mental Health Trusts. Local and County Councils, Housing associations and care society’s. We are ISO 9001 accredited suppler member of the TSA and a Government Procurement Service accredited suppler.

For more information please email: enquiries@telesupport.org.uk
or go to www.telesupport.org.uk
or contact Kevin Godfrey Group Sales Director 01622 767603

Independent Living Technologies

Independent Living Technologies was founded in 2011 by a trusted, local authority-approved and recommended provider of expert Home Care in the community, in and around the Buckinghamshire/Berkshire area. We are privately owned and operate a highly personalised and family-focused approach to client care.

Having worked in the domiciliary care industry for many years, we recognise that hands-on personal or practical assistance from our trained home care staff is not always what is needed in the first instance to enable our clients to continue to live independently, and with confidence in their own home.

Often the reassurance of knowing that they can summon the right kind of help swiftly and effectively to deal with any eventuality, is all that is required for total peace of mind.

With this in mind, we set up our own Support Line to bridge the gap between the need for a regular home care service and infrequent, ad hoc assistance.

Our wide-ranging telecare service is designed to support our clients’ safety, independence and well-being in their own home through preventative and tailor-made care measures, and is a trustworthy and failsafe way of ensuring that they get exactly the type of help they need at the simple touch of a button.

Our services include:
• 24/7 Support Line accessed via a discreet Personal Pendant
• Bogus Caller alarm
• Monitored Smoke Detector
• Fall Detector
• Key Safe
• Medication Management Dispensers

For full information on all our products and services, please visit our website www.ilt247.com

Invicta Telecare

Invicta Telecare offers a comprehensive range of community alarm and telecare services 24 hours a day, seven days a week. With 25 years experience and around 97,000 connections we are one of the largest providers of alarm monitoring in the UK.

Part of Circle – one of the UK’s leading providers of affordable housing - our business partnerships are built on key principles around service quality, shared objectives and value for money. We are the partner of choice for numerous local authorities, housing associations, charities, private organisations and to around 2,700 individuals.

For the past nine years we have achieved the Telecare Services Association’s (TSA) Code of Practice. Our sophisticated technology and customer focused staff also offer effective solutions to the management of all daytime and out of hours telephone service calls, lone worker services and choice based lettings.

For more information please email:
info@invictatelecare.co.uk
or visit
www.invictatelecare.co.uk

i-Spy Digital

i-Spy Digital is an innovative digital communications company introducing a powerful new Telecare product: Care Messenger. i-Spy’s proprietary Care Messenger, driven by i-Spy’s own Infotu.be™ software engine is a unique interactive communication tool that allows personalised messages to be targeted to individual TVs overlaying commercial TV channels.

Medicine reminders, activity announcements from wardens, visit prompts from nurses or carers, ‘good morning’ monitoring and comforting SMS messages from family and friends, are all deliverable. At a time when looking after a rapidly growing elderly population and extending their independence has become a high priority, Care Messenger makes a revolutionary contribution to assisted living and modern social and healthcare.

Care Messenger brings significant cost benefits to service providers and opens up a new world of communication to increase the sense of inclusion and wellbeing for elderly residents living in housing schemes, care homes, or independently in the community. For more information please contact www.i-spydigital.com

Just Checking

The Just Checking activity monitoring system provides a very different and more objective view of how a person with dementia is managing at home. In the majority of cases it increases the opportunities for a person to remain in their own home where familiar surroundings help them to function, and to postpone residential care.

The portable monitoring kit is easy to install, with activity charts accessed on-line. Half of all social services councils, including 13 London boroughs, are using Just Checking for assessment and care planning, ensuring care is targeted and effective. Health trusts are using it in community mental health teams, intermediate care and hospital discharge.

For any more information please go to www.justchecking.co.uk.

Mindme

Launched on 10th May and featured live on BBC lunchtime TV news and then the 6.30 evening news Mindme Locate has been specially created for people who suffer from dementia. Measuring 48mm x 36mm x 15mm it is probably the smallest locating device available.

Carers of people with dementia can go on line to see the location of the dementia wearer and the information will generally be no more than four minutes old. If it’s not convenient to go onto the web or it’s an emergency then the Carer can call the 24/7 Response Centre and an Operator will give the carer the location and give them further assistance if it’s required.

Mindme Alarm is an established product used by County and District Councils, charities, schools, industry, the Police and individuals. It can even be used as a telephone since the user can make up to three mobile phone calls or receive a call from anyone.

For more information go to:
www.mindme.co.uk.

O2 Health

O2 Health is helping organisations find better ways to deliver healthcare. Our vision places people and the teams that care for them at the heart of what we do.  In partnership with providers of care and support services, we seek to affect positive change in the way care is delivered.
 
We see telecare and telehealth services being central in addressing the challenges around care provision. And we provide an innovative approach to finding new ways to achieve this. We invest in introducing new technology solutions that support both users and carers. And we look at ways of broadening the use of existing ones.
 
*         give patients more control of their health by giving them a more active role in their own care
*         free up your teams to spend more time with patients
*         make your organisation more efficient by finding new ways of working.
 
For more information: www.o2health.co.uk

Pivotell

Pivotell Ltd offer a range of medication dispensing systems and memory aids to assist those with medication compliance and memory difficulties to remain living independently at home.

In addition to the Pivotell automatic pill dispensers and Minifone, Pivotell are pleased to be launching the PivoTell ‘Advance’ this year, which incorporates a number of important and advanced features. These features better help both the user remain compliant with their medication regime and further support their family members, carers and pharmacists. Pivotell Automatic Pill Dispensers have been widely used throughout the UK since 2002. With their enhanced functionality and proven reliability they have for many years been a preferred choice among professional care agencies within the NHS and Local Authority Social Services. Typical users are those taking time sensitive medication (for example those with Parkinsons Disease), who have some confusion (early dementia) or those with learning difficulties.

Pivotell also have a range of reminders and watches, very useful for those with cognitive difficulties who can carry on living independently provided that they are prompted to perform regular and occasional tasks by a familiar prompt. These include the Mem-X voice reminder, Cadex watch and Vibralite watch.

Visit our website: www.pivotell.co.uk
Email: office@pivotell.co.uk
Tel: 01799 550979

Possum

With 50 years of experience of developing and delivering Electronic Assistive Technology products and services, Possum provide practical solutions which enhance the independence and quality of life for a variety of elderly, vulnerable and disabled clients.

Possum now provide a full Telecare portfolio including many sensors and products that are not available elsewhere in the UK and would help provide true personalization for service users.

For more info on these products, to sign up to our newsletter or to arrange a FREE training session on these products please visit:

www.possum.co.uk/products-and-services

All Possum products are accredited to the relevant industry quality standards and in 2009 we received a ‘Queen’s Award for Innovation’.

Red Alert Telecare & Telehealth

Whether you need help with Installation, Assessment, Administration or Monitoring, Red Alert can help! Established in 1993, Red Alert has the knowledge, expertise and resources to provide a fully managed, integrated solution from assessment to monitoring. The key areas we provide support in are:
- Assessments
- Administration/Back office support
- Installation and maintenance of Telecare/Telehealth equipment
- Collection / sanitising and recycling
- Stock storage and asset tracking
- Monitoring

Our in-depth knowledge enables us to ensure that the appropriate equipment is installed to optimum effect. Carers and family members are fully trained and supported by our sensitive and caring staff with the result that more people can live happily, confidently and securely at home.

Why not let our expertise help you to provide a better service for the people in your care.
For more information email: info@redalertuk.com

www.redalerttelecare.com

Robert Bosch Healthcare

Bosch has developed a range of innovative Telecare, Telehealth and Telemedicine solutions to support both frail and elderly people as well as those with disabilities and Long Term Conditions to live more independently.

These range from state of the art Telecare home hubs with a range of environmental and personal sensors to Telehealth hubs which monitor the patient’s condition via a range of vital signs monitors and condition specific questions.

Bosch Telehealth Plus uses innovative technology to provide individualised medical care and advice to chronically ill patients. By connecting healthcare professionals to their patients, the system helps care providers identify the health needs of the patient at home to successfully control the treatment.
Bosch Telehealth Plus is more than purely the transmission of vital sign parameters but gives caregivers insights into patient health and motivates patients to assume greater self management and personal responsibility of their condition.

Robert Bosch Healthcare appreciates that health and social care transformation programmes will have to be implemented to meet new UK specific Government guidelines. We have therefore established a combined telecare and telehealth team in the UK who have considerable experience in project and change management, clinical implementation and training.

Contact gerry.allmark@uk.bosch.com for more details.
Website: www.bosch-telehealth.com

Safety Systems Distribution

STT Condigi - is one of the leading Scandinavian manufacturers distributing elderly care solutions for care homes (nurse call) and Independent Living (Telecare). With more than 30 years of experience STT has developed a strong competitive position in most european markets. The new carephones are Careline Anna and Careline GSM. The IP model is still yet to come. Thanks to a good market understanding STT offers adapted solutions aiming to increase personal safety and daily life.

Emfit - is a world leading manufacturer of non contact vital signs and movement sensors. Our main focus is care applications. With several years experience in fall and wandering alarms and tonic clonic seizure alarms for both home and hospital care we are constantly evolving.

Safety Systems
We are the UK distributor for both STT Condigi and Emfit.

For more information please go to:
www.safetysystemsdistribution.co.uk

SEHAL

SEHAL works with health and social care providers to help them deliver assistive technology services, including telehealth, telecare, monitoring and response, to their communities. Our unique approach integrates information from both health and social care, supporting the deployment and monitoring of assistive technology equipment from all major providers.

Our experienced team works with providers to develop the most successful model for their needs, providing either support for a specific process or a full end to end solution. Because our monitoring centres are open protocol, our clients can take full advantage of the various solutions offered by all assistive technology manufacturers. Information from both health and social services equipment can be viewed at the same time, providing you and your service users with unrivalled choice and an integrated, holistic response.

For more information, please visit: www.sehassistedliving.co.uk

Supra UK

Supra UK is the leading provider of key management solutions for the home healthcare market. Established in 1995, Supra has supplied over 1.7 million GE KeySafeTM products into the UK and Europe and offers a National Installation service.

The GE KeySafe provides immediate access for trusted services and authorised visitors. It works hand in hand with Telecare providers to allow immediate access for the Emergency Services and opens the ‘Golden Hour’ to save time and save lives.

Supra are delighted to have recently launched the new C500 KeySafe, which is the UK’s first key safe to achieve a security rating and Police approval, through the Secured by Design initiative.

C500 KeySafe – The UK’s first Police approved key safe.

Contact tel: 01905 770333
www.keysafe.co.uk
sales@keysafe.co.uk

Tallon Monitoring

Tallon specialise in the design, implementation and provision of telecare products, electronic monitoring and timesheet replacement systems and services.

We have built up an in-depth knowledge and experience of working with Councils, large/small providers and members of the public. We provide technical and commercial support from the initial design specification stage through to implementation; roll out to maturity and continuous use.

We offer a range of data capture and reporting systems for telecare monitoring and time and attendance, each with specific characteristics tailored to customer’s requirements. As part of our ongoing development we are expanding our range of sensors, devices and management software. For both stand alone and web enabled alarm monitoring and trend analysis for the end user, specifically informal carers and relatives of those receiving care.
For more information, please go to www.tallonmonitoring.com

Telehealth Solutions

Telehealth Solutions Ltd supplies an integrated range of equipment and services aimed at improving patient outcomes and reducing the cost of delivering care. Their philosophy is to use existing best-of-breed clinical devices and concentrate on providing services to patient and provider, enabling quick adaption to changing market/clinical requirements.

Telehealth Solutions' three main product lines are mutually supportive:
HomePods - tablet devices with touch-screen technology communicating to a secure data server, these award-winning, flexible and user-friendly devices enable patients with chronic conditions to self-monitor from a variety of settings.
SurgeryPods - in GP and hospital waiting rooms, these devices encourage patient self-service, uploading Read coded vital signs and questionnaire data into the local practice management/HIS.
CardioPods - these are operated by a nurse/health trainer and used to calculate cardiovascular risk and then encourage behavioural change for NHS Health Checks.

For more information go to: www.thsl.com

Tunstall Healthcare

Tunstall Healthcare provides telehealthcare technolgy and services in health, housing and social care markets around the world.

Tunstall's telehealthcare solutions can range from sensors to monitor risks such as fire, smoke and intruders to more comprehensive packages that help manage long-term health conditions such as dementia and chronic diseases both in individual homes and extra care settings. Working with our partners in local authorities and PCTs, telehealthcare has been proven to prevent unplanned hospital admissions and delay the move into long-term residential care by providing support 24 hours a day, 365 days a year.

For more information please email: marketing@tunstall.co.uk
or go to www.tunstallhealth.com.

Turun UK Ltd

Turun UK Ltd offers an affordable and easy to use falls prevention system designed to alert the caregiver when a fall risk individual leaves a bed or chair.
The system can be used in a hospital, nursing home, private residence or anywhere that a caregiver is concerned that someone in their care may be at risk of falling when they leave the bed or chair.
The bed and chair alarm system is not a substitute for caregiver vigilance but can be an affordable and effective tool to help keep fall risk individuals safer. The system can be set up in a few minutes and is designed for ease of use.
For any more information please go to www.turun.co.uk.

Tynetec

Tynetec, established in 1979, is a UK based company with extensive experience in the design and manufacture of Warden Call Systems, Telecare & Telehealth equipment and Access Control Systems.
Tynetec's Advent xt is now firmly established as the market leader in hard-wired warden call systems. With fully integrated Telecare & Telehealth, data can be accessed remotely using a standard internet connection. Additional options include combined door entry for cost effective installation. Tynetec's SayPhone v2 and SayPhone 21 at-home alarm units also offer full telecare compatibility for either responsive or preventative telecare applications.
Tynetec's Altera Care Software allows authorised personnel direct access to Telecare & Telehealth data from any Advent xt or SayPhone 21 system. Tynetec's Altec Response is a fully featured alarm unit and is essential for all local care environments.
Tynetec's well established range of Entel access control products offer high quality, DDA compliance and incorporate Tynetec's trusted technology.
For any more information please go to www.Tynetec.co.uk.

Welbeing

Welbeing (Wealden and Eastbourne Lifeline) is a leading independent UK provider of Telehealth and Telecare solutions. By combining the best available telecare equipment and systems with our team of highly-trained operators and responders, we can provide anyone with concerns about safety and security with a package of equipment and services to meet their individual requirements.

Welbeing is a not-for-profit company created from a collaboration of two award-winning local authority Lifeline services - Wealden District Council Lifeline and Eastbourne Borough Council Lifeline, both established providers of high quality telecare and supported housing services for more than 20 years.

Today, we employ more than 80 people with a state of the art 24/7/365 telecare response centre based in East Sussex and serve a wide range of organisations and individuals across the United Kingdom.

To find out more visit www.welbeing.org.uk