Promoting telecare services across London and beyond
Latest News
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WINTER QUARTERLY MEETING 29th January 2010 Updated : 01/02/2010
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AUTUMN QUARTERLY MEETING 16th OCTOBER 2009 Updated : 21/12/2009 Although numbers were slightly down for this meeting, nevertheless over 25 members contributed to the morning’s business. Benchmarking was the most hotly debated issue and Doug Miles has been set the task to come up with a formula that members will use. The group also enjoyed presentations from DH Care Networks (Mike Clark), Verify & Locate (Harbeer Danga) and STT Condigi (Jeremy Deage). The next quarterly meeting at City Hall, Westminster is Friday 29th January 2010. 
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SUMMER QUARTERLY MEETING 24th JULY Updated : 12/08/2009
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MARKET PLACE WORKSHOP GREAT SUCCESS Updated : 16/07/2009 Over 30 London Group members attended the Market Place Workshop and Mini-Exhibition on Friday 10th July at Westminster City Hall. This unique opportunity to view, handle and discuss new telecare and telehealth products and services was a great success for both members and exhibitors. "Thank you very much for organising the Market Place event on Friday. It was very informative and we had some very useful discussions" - was just one of the comments we received. These companies were all represented: - 'Safe Presence' Status Monitoring System - Cirrus Communication Systems - TyneTec - Enterprise Plc - Chubb Community Care - Choose Independence - Verify & Locate - Just Checking - Tunstall Healthcare - Centre for Housing Studies (Raffaella Somma-Mullins) - STT Condigi - Bosch Don't forget to attend our next quarterly Group meeting on 24th July at Westminster City Hall starting at 9.30am. You can download a pdf of the Minutes of the April Group meeting in the Members' Area. An especially warm welcome is extended to our new Associate Members from Surrey County Council, East Sussex CC, and Slough District Council. An Agenda for the next quarterly meeting has been circulated, but can also be found in the Members' Area. Membership invoices for the period up to March 2010 have been issued, and payment for some of these has now been received, which is much appreciated. Please check with your Accounts Dept. to make sure that your subscription has been paid. |
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Quarterly Meeting and AGM Updated : 28/01/2009 The Annual General Meeting of London Telecare took place on Friday 23rd January 2009 at Westminster City Hall. Over 40 members and guests attended, and were presented with reports detailing the first successful year of London Telecare's incorporation, together with plans for the year to March 2010. There was general agreement that great progress had been made in co-ordinating the exchange of information and experience between the boroughs' telecare services. The poster publicity and marketing campaigns had been well received, and the new 'falls' campaign poster had already produced enquiries through the 0800 phone number answered by Lewisham’s Call Centre.  Group members share ideas in a lively debate. Presentation: A presentation by Chubb Community Care followed the formal AGM business, and there was then an informal question and answer session on the range of telecare equipment shown and its various applications. The meeting ended at 1pm.  (l. To r.) Guests from Chubb Community Care Malcolm Tyler and Stuart Carroll (who made the presentation) with LT Chair Doug Miles. |
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New Posters for the New Year! Updated : 08/01/2009 Between 29th December and 12th January, 184 poster sites around London have been displaying our new 'Falls' poster, re-assuring Telecare users that if a fall happens - 'You are not alone - even though you may be on your own!' By just pressing a call button, help is at hand, 24 hours a day, every day of the year. |
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TSA Conference and Exhibition 2008 Updated : 26/11/2008 The 2008 Telecare Services Association Conference and Exhibition at Brighton in November was a great success, hailed as the largest ever gathering of telecare and telehealth professionals in the UK. London Telecare Group was represented by an attractive exhibition stand showing our latest posters and marketing materials. Enterprise plc sponsored this year’s stand, and took the opportunity to showcase their innovative Gas and CO Alert Unit. The stand was visited by delegates from all over the UK, and even attracted a visitor from New Zealand. Doug Miles and John Chambers additionally ran two workshops on the direct marketing of telecare to the public focussing on the use of bus shelter and shopping precinct posters, which have created great impact around London. Over 60 delegates attended these workshops where the ‘back to basics’ approach was well received. It is hoped that these ideas will be followed up around the country using London Telecare’s unique approach. |
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London Telecare Workshop Updated : 26/11/2008 An exclusive preview of the new TSA Code of Practice was given by Trevor Single at our Workshop on Friday 31st October. Around 30 members attended the event, which took place at the Enterprise Rooms, Westminster. Several comments were made, including some of the terminology used in the new Code, giving Trevor useful initial feedback from members. |
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Quarterly Group Meeting a Full House Updated : 26/11/2008 The 24th October meeting of London Telecare Group was packed out - with probably the best attendance of in the Group¹s history. Over 30 London Telecare members were able to catch up on the latest telecare news, including presentations from Buddi and my Amego, and reports on marketing, finance and CSIP news from Mike Clark (pictured). Full details will shortly be circulated to members as Minutes. |
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London Telecare goes to NHS Direct at Beckenham Updated : 22/09/2008 Our visit to the Beckenham Call Centre on 17th September was very informative and has opened up a number of areas of partnership working. Adam Duncan, the Regional Director of Nursing presented the facts and figures on how the centre handles its calls, along with Tracy Sibley, the Service Delivery Manager. Chrys Short, Regional Head of Operations agreed that there was great potential for closer links, particularly in responding to the needs of telecare's primary client base of older and more vulnerable people, often living alone. The outcome of the meeting is that the working party will now establish a pilot project to explore areas of mutual benefit, and report back to LT members. We shall be preparing an agenda for further working party meetings, and would welcome comments and suggestions from all interested members. |
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SUPRA UK KeySafe Workshop - Friday 5th September Updated : 15/09/2008  Venue: The Enterprise Rooms, 20 Great Peter Street, Westminster, SW1P 2BU. Time: 9.30am - 12.30pm. This first workshop of the new season was a great success, attended by an enthusiastic group of members. Helen Clarke and Simon Gould of Supra took us through the range of KeySafe® products, some familiar and some surprises. There was plenty of time to try out the products, and a lively question and answer session was followed by a tasty buffet lunch, provided by our hosts for the morning, Andy Curtis and Enterprise plc. There has been some great feedback from this workshop - so don't miss the next one! 
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London Telecare features in TSA Conference : 3 - 5 November Updated : 22/08/2008 Come to Brighton in November and join in the largest single UK gathering of telecare and telehealth professionals this year. London Telecare will be there represented by Doug Miles and John Chambers who are running a 'Spreading the Word' workshop. Click here for full details of the Conference. |
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TSA New Code of Practice Workshop - Friday 31st October Updated : 22/08/2008 Venue: The Enterprise Rooms, 20 Great Peter Street, Westminster SW1P 2BU. Time: 9.30am - 12.30pm. Details will be emailed to all members of London Telecare in the next few days. |
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Hundreds of new Poster sites around London Updated : 21/08/2008 Between February and August 2008, nearly 1300 our new 'pinboard' posters have been displayed around London's 32 boroughs and beyond, to create fresh awareness of telecare and careline services - uniquely focusing on those who need them most. Some of those posters have been seen in the Carlton TV area around London, gaining more awareness for people travelling into the capital. More posters coming soon! |
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London Telecare Group met at Westminster City Hall Updated : 14/02/2008 Over 30 members of the London Telecare Group met at Westminster City Hall, Victoria Street on Friday 8th February, for their quarterly input of the latest developments in telecare.  We saw a presentation by iTelecare's Tim Craig and Carl West of MediaGrids, who demonstrated the technology now available in the UK, following a scheme in Holland. With their minutes of the meeting, Group members will receive details of an introductory offer from iTelecare to run a pilot scheme in the UK.  4. The meeting was a great success with lively question and answer sessions with the speakers. Mike Clark from CSIP reported on the recent Telecare Results presentations around the country, at which the London marketing initiatives were presented.  |
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London Telecare was launched ! Updated : 07/11/2005 London Telecare is now the new name for London Carelines, representing the marketing of the various Telecare Services provided to their local communities by London's 32 boroughs. This striking poster was one of 40 posters that went up all over Croydon at the time of the launch. These poster sites are operated by JCDecaux in many London boroughs, and local boroughs' Telecare Services can book space in advance, usually at no cost, by contacting their local Council publicity department. However demand for local services advertising is heavy, so an early application is recommended. |
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